Tales of the Itinerant Sailor
Cruising 2008
The Landlubber's Tale
By
Second Letter to Greyhound
R S Jones
October 9, 2008
Chief Executive of Operations
REF:
1416405
03642895
Dear Executive Officer:
Reference is made to the above
reference number, a letter from Mr Castro, Customer Assistance Group, which is
attached. His letter is in response
to a letter I had written in July about a terrifying ordeal I experienced on a
Greyhound bus from Key West, FL to Miami on July 20.
Nothing in Mr Castro’s letter
assures me that the same misfortune I experienced then will not be repeated.
Accordingly, for my next flight out of Miami next week, I will follow the
same procedure as I did when I recently returned from Seattle:
I will take my business elsewhere.
I will rent a car.
This is inconvenient for me.
But, I do not want to experience another humiliating experience on a
Greyhound bus.
R S Jones
Note:
As a result of this second letter, I received an apology of sorts from
Greyhound’s CEO AND a voucher good for one bus ride from Key West to Miami.
First Letter to Greyhound |
Cruising 2008: The Landlubber's Tale
Copyright © 2009 Steven Jones. All Rights Reserved.
Contact: siriusii@hotmail.com